Have a question or need help with your purchase? We’re here to support you!
Whether it’s about downloading your PNG files, accessing Canva templates, or customizing your designs — we’re happy to help.
💡 Before You Reach Out:
Please make sure to:
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Check your email inbox and spam/junk folder for your download link
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Open the PDF file included in your download — it contains the Canva access links
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Make sure you’re logged into the correct Canva account when opening the templates
🛠 Still Need Help?
No problem! Contact us using one of the methods below:
📞 How to Contact Us
Email:
📧 Email UsFacebook/ contact group admin
Response Time: We typically respond within 1 min-10 hours,
⚠️ Before You Message:
Please check your email inbox and spam/junk folder for your download link. Most issues are solved this way 😊
Still stuck? Reach out — we’re happy to assist.