📌 Digital Products Only
At CraftlyCo, all of our products are digital downloads. Once a purchase is made and files are delivered or accessible, it cannot be returned or refunded.
❌ No Returns or Exchanges
Due to the nature of digital products, we do not accept returns, exchanges, or cancellations. Please read the product description carefully and ensure it meets your needs before purchasing.
✅ Exceptions – We’ll Make It Right
We’re committed to your satisfaction! If you:
Did not receive your download link
Encountered a broken or corrupted file
Were given the wrong item by mistake
Please contact us at
within 7 days of purchase, and we’ll make it right as quickly as possible.
⚠️ Unauthorized Sharing or Use
CraftlyCo designs are for personal and/or commercial use (as noted per product), but redistribution or resale of the files themselves is strictly prohibited.
📬 Need Help?
If you have any questions about your purchase or how to access your files, feel free to email us at:
Thank you for choosing CraftlyCo and supporting a small business!